A Flat rate of £25 per hour or part hour is charged for all diagnostic and repair work. 

Every hour after the first hour is £15 per hour or part hour.

Where a telephone line is faulty and the engineer finds that it is the 

customers service provider that is at fault, a single fee of £25 will apply. 

The engineer is able, on request, to act as the customers agent 

to communicate with their service provider as part of this fee 

in the first hour.

 Fees for training are £18 per hour for a minimum of a 

2 hour booking.

Bookings of 4 hours and over are £15.00 per hour.

Telephone/Broadband extensions start at £50 for up to a 30m extension. 

Longer extensions are charged at £25 per hour after the 

first 30m + material costs.

All other work is charged at £25 per hour or part hour excluding out-of-hours call-outs.

No call out fee applies to any work Technical Computer Help undertakes in and around the Lincoln area (approx 25 mile radius of Lincoln). Further visits are charged at a flat call-out fee of £10.

We do not travel further that a 50 mile radius of Lincoln except by special arrangement.

'No Fix No Fee' relates to computer faults where the computer cannot be repaired on or offsite. It is sometimes necessary to order parts to complete a repair but a maximum fixed cost will be stated by the technician on diagnosis. If this cost is not acceptable then the customer can refuse the repair and an hour maximum labour will be charged at £25.

If TCH arrives at the agreed time and place and the customer is not there TCH reserves the right to charge a fee of £25 as an abortive visit charge within normal working hours or £50 outside of working hours. If you can no longer make a booked appointment please let us know as soon as possible. 

Any enquiries please call  01522688953  /  07733620889